Critical Incidents

A critical incident is a traumatic event which may cause students, staff, contractors, or visitors extreme physical and/or emotional distress connected to ASA’s business operations.

Some examples of critical incidents are:

• missing students,
• severe verbal or psychological aggression, threats or intimidation,
• any death, serious injury, or acute illness (physical or mental) requiring emergency medical attention,
• physical or sexual assault, serious harassment or domestic violence,
• issues such as drug or alcohol abuse,
• fire, explosion or bomb threat resulting in death, significant injury or significant property loss,
• chemical, radiation or bio-hazard spillage,
• a hold up or attempted robbery or other serious criminal incidents,
• traffic collision resulting in serious injury or death,
• confirmation of a serious infectious disease or virus,
• storms or other natural disasters,
• political or civil unrest,
• threats or evidence indicating that any of the above may occur.

It is important to note that what is a critical incident for one person may not be a critical incident for another. Every critical incident is unique and will need to be dealt with differently and according to the needs of the people affected.

If you experience a critical incident, ASA must be notified immediately in order to coordinate the most appropriate incident response. The critical incident response coordinator is the Director Learning and Innovation and can be contacted on 0459 080 087 (+61 459 080 087)